Refund Policy

1. General Refund Policy

All purchases made on RED FLAGD — including Premium memberships and Day Passes — are final and non-refundable. By completing a purchase, you acknowledge and agree to this policy.

2. Premium Subscription

RED FLAGD Premium is a recurring monthly subscription at $9.99/month.

• You may cancel your subscription at any time from your Profile settings.
• Cancellation takes effect at the end of the current billing period — you retain access until then.
• No partial refunds are issued for unused days remaining in a billing period.
• If you cancel and re-subscribe, you will be charged the current subscription rate.

3. Day Pass

Day Passes provide 24-hour premium access at $2.99 and are non-refundable once purchased. Access begins immediately upon payment confirmation.

4. Bold Move (Direct Message)

Bold Move is included with a Premium subscription at no additional charge — Premium members receive 3 Bold Moves per month. Because it is a subscription benefit rather than a separate purchase, Bold Move usage is non-refundable and unused spins do not roll over.

5. Billing Errors

If you believe you were charged in error — for example, you were charged twice, or charged after cancelling — please contact us within 7 days of the charge. We will investigate and issue a refund if a billing error is confirmed.

6. Account Termination

If your account is terminated due to a violation of our Terms & Conditions or Acceptable Use Policy, no refund will be issued for any remaining subscription period or unused credits.

7. Chargebacks

If you initiate a chargeback with your bank or card issuer without first contacting us, we reserve the right to suspend or permanently terminate your account. We encourage you to reach out to us first — we are happy to resolve billing issues directly.

8. Legal Rights

Nothing in this policy limits any statutory rights you may have under applicable consumer protection laws in your jurisdiction. Residents of the EU, UK, and certain US states may have additional rights — please contact us if you believe this applies to you.

9. Contact Us